How many Security Analysts does it take to change a light bulb? The answer should be one but it seems organisations are insistent on spending huge amounts of money on armies of Analysts with very niche “skills”, as opposed to 6 (yes, 6!) Analysts with certain core skills groups whose abilities complement each other. Banks and telcos with 300 security professionals could reduce that number to 6.
Let me ask you something: is Symantec Control Compliance Suite (CCS) a “skill” or a product or both? Is Vulnerability Management a skill? Its certainly not a product. Is HP Tippingpoint IPS a product or a skill?
Is McAfee Vulnerability Manager 7.5 a skill whereas the previous version is another skill? So if a person has experience with 7.5, they are not qualified to apply for a shop where the previous version is used? Ok this is taking it to the extreme, but i dare say there have been cases where this analogy is applicable.
How long does it take a person to get “skilled up” with HP Arcsight SIEM? I was told by a respected professional who runs his own practice that the answer is 6 months. My immediate thought is not printable here. Sorry – 6 months is ridiculous.
So let me ask again, is Symantec CCS a skill? No – its a product. Its not a skill. If you take a person who has experience in operational/technical Vulnerability Management – you know, vulnerability assessment followed by the treatment of risk, then they will laugh at the idea that CCS is a skill. Its only a skill to someone who has never seen a command shell before, tested manually for a false positive, or taken part in an unrestricted manual network penetration test.
Being a software product from a major vendor means the GUI has been designed to make the software intuitive to use. I know that in vulnerability assessment, i need to supply the tool with IP addresses of targets and i need to tell the tool which tests I want to run against those targets. Maybe the area where I supply the addresses of targets is the tab which has “targets” written on it? And I don’t want to configure the same test every time I run it, maybe this “templates” tab might be able to help me? Do i need a $4000 2-week training course and a nice certificate to prove to the world that I can work effectively with such a product? Or should there be an effective accreditation program which certifies core competencies (including evidence of the ability to adapt fast to new tools) in security? I think the answer is clear.
A product such as a Vulnerability Management product is only a “Window” to a Vulnerability Management solution. Its only a GUI. It has been tailored to be intuitive to use. Its the thin layer on top of the Vulnerability Management solution. The solution itself is much bigger than this. The product only generates list of vulnerabilities. Its how the organisation treats those vulnerabilities that is key – and the product does not help too much with the bigger picture.
Historically vulnerability management has been around for years. Then came along commercial products, which basically just slapped a GUI on processes and practices that existed for 20 years+, after which the jobs market decided to call the product the solution. The product is the skill now, whereas its really vulnerability management that is the skill.
The ability to adapt fast to new tools is a skill in itself but it also is a skill that should be built-in by default: a skill that should be inherent with all professionals who enter the field. Flexibility is the key.
The real skills are those associated with areas for large volumes of intellectual capital. These are core technologies. Say a person has 5 years+ experience of working in Unix environments as a system administrator and has shown interest in scripting. Then they learn some aspects of network penetration testing and are also not afraid of other technologies (such as Windows). I can guarantee that they will be up and running in less than one day with any new Vulnerability Management tool, or SIEM tool, or [insert marketing buzzphrase here] that vendors can magic up.
Different SIEM tools use different terms and phrases for the same basic idea. HP uses “flex connectors” whilst Splunk talks about “Forwarders” and “Heavy Forwarders” and so on. But guess what? I understand English but If i don’t know what the words mean, i can check in an online dictionary. I know what a SIEM is designed to do and i get the data flows and architecture concept. Network aggregation of syslog and Windows Events is not an alien concept to me, and neither are all layers of the TCP/IP stack (a really basic requirement for all Analysts – or should be). Therefore i can adapt very easily to new tools in this space.
IPS/IDS and Firewalls? Well they’re not even very functional devices. If you have ever setup Snort or iptables you’ll be fine with whatever product is out there. Recently myself and another Consultant were asked to configure a Tippingpoint device. We were up and running in 10 minutes. There were a few small items that we needed to check against the product documentation. I have 15 years+ experience in the field but the other guy is new. Nonetheless he had configured another IPS product before. He was immediately up and running with the product – no problem. Of course what to configure in the rule base – that is a bigger story and it requires knowledge of threats, attack techniques and vulnerabilities – but that area is GENERIC to security – its not specific to a product.
I’ve seen some truly crazy job specifications. One i saw was Websense Specialist!! Come on – its a web proxy! Its Squid with extra cosmetic functions. The position would be filled by a Websense “Olympian” probably. But what sort of job is that? Carpe Diem my friends, Carpe Diem.
If you run a security consultancy and you follow the usual market game of micro-boxed, pigeon-holed security skills, i don’t know how you can survive. A requirement comes up for a project that involves a number of different products. Your existing consultants don’t have those products written anywhere on their CVs, so you go to market looking for contractors at 600 USD per day. You either find the people somehow, or you turn the project down. Either way you lose out massively. Or – you could have a base of 6 (its that number again) consultants with core skills that complement each other.
If the over-specialisation issue were addressed, businesses would save considerably on human resource and also find it easier to attract the right people. Pigeon-holed jobs are boring. It is possible and advisable to acquire human resource able to cover more bases in risk management.
So how many Security Analysts does it take to change a light bulb? The answer is 6, but typically in real life the number is the mark of the beast: 666.